In a real-world environment with an ever-changing mixture of real-time dispatch requests, scheduled installations, and routine maintenance work, it’s likely that some important customer commitments will be missed or overlooked.
mobi helps Telecommunication companies by automating the routine tasks of Customer Service Representatives and Dispatchers, which allows them to spend more time with each customer and more time helping field personnel to be most effective.
mobi’s end-to-end platform grew out of the telecommunications industry. Our system was built to serve the complex operating environment that companies like yours deal with every day.
Benefits of mobi Solutions
Improve visibility into field operations
Easy access to schedule information and customer history
Uncover hidden capacity
Improve responsiveness to last-minute changes
Complete more jobs per hour with the same workforce
Provide tighter time windows and reliable arrival times