Superior optimization software from mobi

mobi’s end-to-end optimization software platform delivers rapid, tangible ROI throughout the service and delivery life cycle.

Highly modular, mobi’s software solutions are transforming service enterprises from batch operations with limited visibility, latent analysis, and piecemeal execution to real-time systems with transparent operations. Each software module is designed for rapid integration, allowing you the flexibility to combine mobi’s solutions, like building blocks, until you’ve incorporated the full suite of mobi services, or to enhance your existing system with the mobi software products of your choice.

mobi’s optimization solutions push far beyond current technologies. Advanced modeling and simulation techniques are driven by your goals, built on your metrics, and based on your operational data, providing results that you can trust. When utilized as an end-to-end solution, mobi’s software platform typically delivers operational efficiency gains of 15% to 25%.

This optimization leads to significant revenue growth through improved end-customer retention, rapid ROI, and a strong competitive advantage in an increasingly aggressive marketplace.

Watch the video to see our software solutions in action, and how they are saving our customers millions.

Allocate

Long range planning made simple

Ready to improve the productivity of your fleet?

mobi’s allocation software products simplify long range planning. Our cutting-edge technology helps your business minimize route overlap, reduce miles, balance job distribution, and facilitate shift patterns with ease. The result? Optimal service with maximum savings.

Allocation is the foundation for optimization. The integration of visibility and knowledge is the science behind mobi’s optimization solutions. When you need to make decisions about territory management, multi-day planning, and resource management, mobi’s Allocate platform heightens your productivity. Each application builds upon the others across mobi’s full continuum of software products. Whether you use individual mobi software products or our full suite of applications, we seamlessly integrate your business goals, ensuring that our customized solutions optimize your operation.

mobi is revolutionizing the service-and-delivery life cycle. Our end-to-end software solutions are digital and modular, allowing you the flexibility to choose a single product to integrate with your existing system. To maximize improvements in economic performance and operational efficiency, our clients are choosing mobi’s full suite of applications -- and reporting gains as high as 25%.

Intelligent and intuitive, mobi’s scalable software products can be hosted via a SaaS model, or you can choose your own host for our platform. Perfect for local deployments, as well as for fleets that are national and international in scope, mobi’s platform gives you the flexibility you need to stay on target with your goals while keeping your costs low and your customers happy.

Make the move to mobi, and leave your competition in the dust.

Ops

Intelligent service delivery

In the realm of service delivery, knowledge is the key to optimization.

Knowledge is more than data. You need actionable information. Metrics that can help you make better business decisions. Data that can evolve your company beyond the traditional consumption and compliance model, so you can run your operation based on cost.

mobi’s cutting-edge technology gives you relevant information for decision-making. Whether you need to determine how to balance high-priority jobs with routine maintenance calls, how to reduce mileage and improve on-time arrivals, or how to keep pace with rapid, same-day change, mobi’s end-to-end Ops solutions allow you to satisfy customers and maximize the economic benefit to your business.

In fact, our clients report that mobi’s service and delivery platform is maximizing their economic performance and improving operational efficiency by as much as 25%.

Armed with the knowledge gained from mobi’s Ops software solutions, managers are able to optimize appointment scheduling, daily planning, and dispatch to better serve their customers.

mobi’s unique, patented technology emerged from research conducted by the U.S. space program. Innovative, intelligent, and intuitive, mobi’s end-to-end software solutions are scalable. Each application builds upon the others across mobi’s full continuum of software products. Whether you use individual mobi software products or our full suite of applications, we seamlessly integrate your business goals, ensuring that our customized solutions optimize your operation.

Digital and modular, mobi’s software applications allow you the flexibility to choose a single product to integrate with your existing system. However, the greatest performance and the highest economic benefits are derived by our customers when they incorporate mobi’s full suite of solutions.

For maximum flexibility, we can host your mobi platform for you (SaaS model), or if you prefer, you can do the hosting. Whether your fleet is international in scope, or you’re deploying locally, mobi is the perfect solution for organizations that are looking to keep their customers happy while reducing operational costs.

As the service-and-delivery market makes rapid advancements, how will your company keep pace?

Make the move to mobi, and leave your competition in the dust.

Field

Dynamically interact with the mobile workforce

Gain visibility into the field and improve operational performance with mobi’s state-of-the-art, automated solutions for service and delivery life cycle.

In today’s rapidly changing marketplace, companies that rely upon traditional consumption and compliance models are lagging behind the competition. To keep pace, savvy business managers are optimizing their operations based on economic models. Cost-based optimization requires increased visibility and knowledge into daily field activities.

Enter mobi.Locate and mobi.Work. Highly configurable applications that improve technician performance, monitor compliance levels, reduce paperwork, and automate communications.

mobi.Locate is a highly flexible GPS fleet tracking solution that we tailor to meet your business needs. Easy to install, it provides real-time data to run and maintain your fleet.

mobi.Work empowers field resources through next-generation mobile applications, including laptops and cell phones. Once you automate with mobi.Work, your technicians have remote access to repair schematics, home verification, equipment diagnostics – the possibilities are limitless. Plus, your inhouse staff has instant real-time visibility into field activities, such as job duration.

Innovative, intelligent, and intuitive, mobi’s end-to-end software software solutions are highly integrated and scalable. Each application builds upon the others across mobi’s full continuum of software products. Whether you use individual mobi software products or our full suite of applications, we seamlessly integrate your business goals ensuring that our customized solutions optimize your operation.

However, the greatest performance and highest economic benefit is derived by our customers when they incorporate mobi’s full suite of software solutions.

All of mobi’s software products can be self-hosted, or we can do the hosting for you (SaaS model). This flexibility serves customers with small fleets, mid-size operations, and international deployments.

As service and delivery speeds toward an era of ever-increasing automation, how will your company keep pace?

Make the move to mobi, and leave your competition in the dust.

Analytics

Review and improve operational execution

Visibility is critical to a company’s success. You need to know where your assets are, where your people are, and how they’re interacting with your customers.

Equally important is knowledge: how well is your operational plan performing? Is your operating process working, or are you leaving money on the table?

Efficiency can’t be measured -- or increased -- if your business is operating in the dark. That’s why mobi’s Analytics software solutions shed light on every aspect of the service-and-delivery-life-cycle.

When you need to determine if your fleet is behaving in accordance with your policies, mobi.Insight provides visibility into the field.

When you need to identify variances between actual and planned performance, mobi.Result provides the knowledge that will help you make informed business decisions.

mobi’s unique, patented technology emerged from research conducted by the U.S. space program. Each product in the resulting end-to-end platform builds upon the others. Whether you use individual mobi software products or our full suite of applications, we seamlessly integrate your business goals, ensuring that our customized solutions optimize your operation.

mobi’s end-to-end software solutions are digital and modular. They allow you the flexibility to choose a single product to integrate with your existing system. However, our clients report that they maximize their economic performance and increase their operational efficiency by as much as 25% after incorporating mobi’s full suite of software solutions.

Intelligent and intuitive, mobi’s software products can be self-hosted, or we can do the hosting for you (SaaS model). This flexibility makes mobi’s applications perfect for small, mid-size, and large fleets.

The service-and-delivery industry is evolving daily. Are you keeping pace?

Make the move to mobi, and leave your competition in the dust.

mobi.Territory

Optimize routing

mobi.Territory plans territories and allocates technicians to minimize route overlap. Our territory-planning application finds the right balance of fixed cost, service cost, and revenue. When you need to determine the size of your service area and your available resources, mobi.Territory gives you the competitive advantage.

Forecast revenue by territory

mobi.Territory allows you to control and forecast revenue for each area that each technician serves.

By displaying all your customers on an easy-to-read map, mobi.Territory helps you determine your customer saturation and then identify new areas for sales and marketing efforts.

Need to change a territory or create a new one? No problem. Adjusting the size and shape of each region is simple with mobi’s interface.

Integrate new customers after mergers / acquisitions

Assimilating thousands of new customers overnight can be a headache. To ease that pain significantly, mobi.Territory seamlessly integrates additional customers and geographical regions that result from your acquisition or merger.

mobi’s mapping interface identifies new and existing customers and pinpoints deployable resources, based on geography, revenue, and job/trip duration. Planning adequate service coverage after an acquisition is simple with mobi.Territory.

Flexible and modular

mobi’s software solutions are digital and modular, allowing you the flexibility you need to incorporate the whole mobi platform, or to choose a single product to integrate with your existing system.

As with all mobi software products, mobi.Territory integrates seamlessly with our other software solutions, to provide the greatest economic benefit as you optimize your organization.

mobi.Plan

Higher productivity

Imagine an optimization solution so efficient that your in-house personnel no longer needs to devote several days each month to long-range planning.

mobi.Plan distributes work across multiple resources and days. The advantage of this unique application is its ability to plan complex assignments to help you provide top-notch service.

100 million miles saved—and counting

How much money could your business save in a year if you had a multi-day planning solution that reduced the number of miles that your fleet drives each day?

mobi.Plan saves our clients an average of 20% in miles driven each month. Some clients are reaping a mileage savings as high as 55%.

Optimization based on cost

mobi.Plan distributes future work across multiple days, according to your company’s economic model and business rules. The following parameters are configured by mobi.Plan:

• Territory boundaries
• Technician availability
• Customer availability
• Visit interval requirements
• Job durations
• Drive times
• Production value
• Customer time windows
• Continuity-of-care requirements

The mobi difference

mobi’s cutting-edge software software solutions are helping to revolutionize the optimization of service and delivery across numerous industries. Digital and modular, mobi’s applications allow you the flexibility to incorporate the whole mobi platform into your business, or to choose a single product to integrate with your existing system.

As with all mobi software products, mobi.Plan seamlessly integrates with the rest of our applications, providing end-to-end optimization for your operation.

mobi.Resource

Build a roster that covers all the bases

mobi.Resource covers all the bases. Our roster application schedules shifts, specifies technician skills, and identifies the geographic areas where field personnel can work. By building an accurate, comprehensive roster, mobi.Resource lets you quickly update changes in shift patterns so your company can deliver optimal service.

Manage non-continuous shifts

mobi.Resource lets you manage non-continuous shifts while you’re planning the long-range allocation of field personnel. This innovative application supports your scheduling process in three crucial ways:

• It figures custom and pattern availability.
• It specifies the skill set for each field technician.
• It provides the geographic areas where each technician is available to work.

mobi.Resource identifies precisely what your technicians can do, where they can do it, and when they can do it.

Revolutionizing resource management

Innovative and intelligent, mobi’s software applications are helping to revolutionize service and delivery life cycle across multiple industries. mobi’s platform is digital and modular, allowing you the flexibility to incorporate the whole mobi suite into your business, or to choose a single product to integrate with your existing system.

As with all our software products, mobi.Resource integrates with our Allocate, Ops, Field, and Analytics solutions, providing end-to-end optimization for your operation.

mobi.Appointment

Scheduling orders for the greatest economic benefit

mobi.Appointment schedules service delivery times that reduce cost and increase customer satisfaction. This application ensures that your high-priority jobs are balanced with routine maintenance appointments while assigning appropriately skilled technicians to the jobs.

Gone are the days of promising service and worrying later about fulfillment. With mobi.Appointment, you can satisfy your customer’s needs without committing to service that cannot be delivered.

Eliminate hunting and guessing

mobi’s scheduling application evaluates multiple scenarios for each appointment: real-time, forecast trends, and historical data. mobi.Appointment helps your staff identify times that are mutually convenient for your business and your customers by calculating the lowest-cost options to present to each caller.

By presenting schedulers with several time-windows to choose from, mobi.Appointment eliminates hunting and guessing. Customer Service Representatives are happy because they can satisfy callers and get off the phone quickly.

Management is happy because mobi.Appointment has reduced the cost of doing business.

Intelligent scheduling

Transparent and user-friendly, mobi.Appointment supports the full range of contact methods:

• Customer self-service, via the Internet
• Inbound call to a customer service representative
• Inbound call to a third party business partner
• In person visit to a local branch or service center

Flexible and modular

As with all our software products, mobi.Appointment is digital and modular, allowing you the flexibility you need to incorporate the whole mobi platform, or to choose a single product to integrate with your existing system.

mobi.Route

Improve on-time arrivals

mobi.Route, our daily-planning application, reduces mileage and on-time arrivals while increasing customer satisfaction.

mobi.Route intelligently assigns resources, then reduces drive times. Using street level routing, the application considers the entire road network, including restrictions that are based on vehicle classes.

With mobi.Route, you’ll get the right person to the right place, at the right time and the right cost.

Input your business goals for greater success

To help you achieve your success targets, mobi.Route assigns resources by configuring a broad range of inputs from your business:

• Economic goals
• Success factors
• Technician proficiency
• Parts availability
• Service level agreements
• Shift rotations
• Break schedules
• Customer preferences

Customer attributes are also considered, ensuring that preferred customers get premium service.

As part of mobi’s end-to-end, modular platform, mobi.Route fulfills the schedule commitments made through mobi.Appointment. mobi.Route’s optimized daily plan can then be viewed and managed through mobi.Dispatch.

The mobi difference

mobi’s cutting-edge software software solutions are helping to revolutionize the service-and-delivery life cycle across multiple industries. mobi.Route integrates with our full suite of software products. This flexibility allows you to incorporate the whole mobi platform, or to choose a single product to integrate with your existing system.

mobi.Dispatch

Can customers rely on your service windows?

mobi.Dispatch manages the workday with real-time, suggest-and-assist technology and state-of-the art live mapping.

When new orders crop up, and route re-assignments are necessary, how do you ensure the fastest response at the lowest cost to your business?

mobi.Dispatch guides dispatchers through same-day schedule changes to ensure that the right tech gets to the right customer, at the right time, with the right equipment.

Smart routes that make $ense

When a route needs to be changed, calling upon the closest driver doesn’t always make the most sense. That’s why mobi.Dispatch helps your staff choose the best route, based on the economic impact to your business.

With mobi.Dispatch, your dispatchers are armed with a short list of scheduling and routing alternatives. The system calculates which of these choices can save your business the most money.

That way, your dispatchers can make informed decisions that satisfy the needs of your customers and reduce your operational costs.

Early warning, rapid response

When “urgent” is part of your daily routine, you need a solution that keeps you ahead of rapid change.

mobi.Dispatch uses real-time, GPS data to pinpoint your field resources on a map. If a driver appears to be falling behind schedule, mobiDispatch alerts your dispatchers in advance. This early warning system allows dispatchers to be proactive, planning new routes with confidence.

Drivers arrive on time. Customers are happy. Your ROI starts to accrue on day one.

Squeeze more appointments into your day

How much profit could you pack into your day if your dispatch system was smart enough to squeeze in extra appointments – while reducing driver overtime?

mobi.Dispatch helps you detect when a tech has downtime, or when a driver is available to make another delivery. This highly intuitive system can be scaled for small operations or for large commercial fleets across numerous geographic territories.

Revolutionizing resource management

Innovative and intelligent, mobi’s software applications are revolutionizing the service-and-delivery life cycle across many industries. As with all mobi software products, mobi.Dispatch is digital and modular, integrating with each of mobi’s other software applications. This flexibility allows you to incorporate the whole mobi suite into your business, or to choose a single product to improve your current system.

mobi.Locate

Control consumption and compliance

Highly flexible and configurable, mobi.Locate is our GPS fleet tracking solution. Fleet tracking provides important benefits that put you in control of consumption and compliance, accruing a significant ROI —fast.

mobi.Locate offers a wide range of maps, reports, and alerts that go far beyond the typical speeding and idling notifications of other companies. mobi.Locate helps you:

• Reduce fuel costs
• Improve fleet safety
• Reduce labor costs
• Bill customers more accurately
• Extend the life of your fleet
• Cut your fleet size and costs
• Recover stolen equipment
• Improve response times
• Operate a greener fleet

mobi.Locate allows easy access to your data. Adding to this convenience, mobi keeps customer data indefinitely. Most telematics providers only provide 3-6 months of historical data. With unlimited data life, mobi.Locate allows you to confirm work was completed long after it was provided to your customer. The historical data is also handy for trend analysis and job costing.

Insure your investment

No matter what industry you’re in, mobi.Locate’s features are designed to help you meet and surpass your most challenging requirements. Since you’ve invested heavily in vehicle assets, field training, and staff resources, it only makes sense that you would want to insure that investment. For a small monthly fee, mobi.Locate lets you keep track of your people and your equipment by helping you detect and prevent labor fraud, speeding, idling, vehicle theft, and unauthorized usage.

Easy to install, easy to access

The mobi.Locate box is so simple to install that it can be “plugged into” each vehicle in 22 seconds. The GPS data is easy to access and review, putting the following knowledge at your fingertips:

• Real-time location
• Unlimited history
• Engine diagnostics
• Comprehensive reports and alerts
• Routing
• Messaging

mobi.Locate is designed to meet your needs, ensuring quick implementation and immediate ROI. When mobi.Locate is combined with the performance-trend analysis of mobi.Insight, your GPS is transformed into a productivity tool that goes far beyond the average track-and-trace solution.

Innovative and flexible

Innovation is the cornerstone of mobi’s end-to-end platform. Our applications are digital and modular, allowing you the flexibility you need to incorporate the whole mobi platform, or to choose a single product to integrate with your existing system.

As with all mobi applications, mobi.Locate integrates with the full suite of mobi software products.

mobi.Work

Digital aid for field techs

No matter what mobile device your technicians use, if it connects to the Internet, mobi.Work provides you real-time visibility into your team’s activities through next-generation applications.

mobi.Work empowers your field staff to log an order’s status, run equipment diagnostics, or request home verifications. Plus, your technicians have remote access to repair schematics and customer history, all from the convenience of a laptop or cell phone. The possibilities are endless with mobi.Work.

Respond in real-time

mobi.Work streamlines operations by alerting dispatchers in real-time to the status of a work order. Is a job taking longer than anticipated? Dispatchers can reassign later jobs to assure on-time arrivals.

Tired of seeing “home verifications” stacked by the phone? Go paperless with mobi.Work. Our application automates your process, reducing the need for live conversations between field technicians and in-house personnel.

Flexible and modular

mobi’s end-to-end software solutions are digital and modular, allowing you the flexibility you need to incorporate the whole mobi platform, or to choose a single product to integrate with your existing system.

As with all mobi software products, mobi.Work seamlessly integrates with the rest of our platform, providing end-to-end optimization that can improve your ROI.

mobi.Insight

Visibility for decision makers

mobi.Insight analyzes cost and performance trends that impact your business. This cutting-edge technology revolutionizes traditional track-and-trace systems by giving managers visibility into the field.

We developed mobi.Insight after hearing from managers across the country. Many of these individuals were frustrated. They were tired of sorting through reams of raw GPS data to find relevant information to make business decisions. Our clients were looking for something better: a productivity tool that could work with GPS to show cost and performance-trends.

Seamless integration with your GPS

mobi.Insight is designed to integrate seamlessly with GPS systems, including mobi.Locate. Like a super sophisticated command center, mobi.Insight captures and summarizes the feed from your GPS provider then integrates it with operational metrics about your business.

For instance, if you need to know the cost of each stop made by a technician, mobi.Insight integrates raw GPS data with travel time, driver salary, and the cost of fuel. By crunching the numbers for you, mobi.Insight displays your actual performance against your company goals, capturing branch offices, regional territories, and district areas, and rolling up through the corporate level.

mobi.Insight’s sophisticated “control tower” display is far more detailed and advanced than most GPS competitors provide. By combining user-friendly charts and colorful maps and graphs, mobi.Insight allows you to analyze trends, determining how long field techs spend on the job, how well they’re interacting with your customers, and how much an individual’s performance is costing or saving your company.

mobi.Insight provides the knowledge you need to make crucial operations decisions that directly impact your ROI.

New ideas for the new millennium

Innovative and intelligent, mobi’s software applications are helping to revolutionize the optimization of service and delivery. mobi’s platform is digital and modular, allowing you the flexibility to incorporate the whole mobi suite into your business, or to choose a single product to integrate with your existing system.

As with all mobi software products, mobi.Insight integrates with our other full suite of software solutions, providing end-to-end optimization that can improve your ROI

Watch the video to see our software solutions in action, and how they are saving our customers millions.

mobi.Result

Are you leaving money on the table?

mobi.Result drives improvements. This application identifies variances between actual and planned performance by comparing metrics, such as cost-per-order with revenue. With mobi.Result, you can determine where your tracking and planning efforts pay off, and where you’re leaving money on the table.

Determining best, worst outcomes

How do you know you’re getting the results that your operating plan promises?

mobi.Result shows you why and where deviations occur between planning and implementation. Our sophisticated reporting system finds exceptional cases, allowing you to see best and worst outcomes, while taking anticipated plan variations into account.

By analyzing fleet plans and tracking efforts, mobi.Result shows you where investments in personnel, equipment, time, and money are improving your bottom line.

Analyze to optimize

mobi’s end-to-end software solutions are digital and modular, allowing you the flexibility you need to incorporate the whole mobi platform, or to choose a single product to integrate with your existing system. As with all our software products, mobi.Result can act alone or in concert with our applications, helping you make crucial business decisions.